Assistance Dogs UK

Welcome to Assistance Dogs UK, supporting people with visible and hidden disabilities who rely on an assistance dog as a disability-related auxiliary or medical support aid. We provide registration, identification documents, practical guidance and personalised support to help owners explain their dog’s role and request reasonable adjustments in accommodation, employment, education, public services, businesses and transport. Our guidance reflects the Equality Act 2010 in England, Scotland and Wales, the Disability Discrimination Act 1995 in Northern Ireland, relevant taxi and private-hire provisions, and specialist transport regulations. Registration does not independently create legal status or guarantee access, but it provides clear supporting documentation to help registered owners demonstrate their assistance dog’s role and approach access requests with confidence.

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ASSISTANCE DOGS UK REGISTRY

Assistance Dogs UK

  • Register Your Assistance Dog

    Register your assistance dog with Assistance Dogs UK and receive official identification confirming its important disability-support role. Registration provides owners with documentation, practical guidance and added confidence when requesting reasonable adjustments in housing, workplaces and everyday services.
    REGISTER NOW

  • Renew Your Registration

    Renew your assistance dog’s registration to keep its identification, supporting documentation and registry details current. Renewal provides continued access to practical guidance and gives owners added confidence when requesting reasonable adjustments in housing, workplaces and everyday services.
    RENEW NOW

  • Replace Your Card/Documents

    Replace lost, damaged or outdated assistance-dog identification cards and registration documents quickly and securely. Updated replacements help keep your records accurate and provide continued confidence when explaining your dog’s disability-support role or requesting reasonable adjustments.
    REPLACE NOW

Assistance Dogs UK

Assistance Dogs UK supports people with visible and hidden disabilities who rely on assistance dogs in their everyday lives. We provide registration, identification documents and practical guidance to help owners demonstrate their dog’s disability-support role and request reasonable adjustments with confidence.

Official Letters Written

For owners registered with us, we can prepare personalised supporting letters for landlords, accommodation providers, employers, education providers, businesses, venues and transport operators. The letter explains that the assistance dog provides disability-related support as an auxiliary aid or medical support aid and outlines the owner’s request for reasonable adjustments. In England, Scotland and Wales, relevant protections may include Sections 6, 13, 15, 19, 20, 21 and 29 of the Equality Act 2010, together with provisions covering employment, education, housing and public services. Sections 168–176 contain specific requirements concerning assistance dogs in taxis and private-hire vehicles. In Northern Ireland, similar protections are principally provided by the Disability Discrimination Act 1995, as amended, alongside separate taxi legislation. Air travel is governed by specialist aviation rules, including assimilated Regulation (EC) No 1107/2006, under which recognised assistance dogs may be accommodated subject to airline, safety, notification and destination requirements. Our letters explain how refusing access or applying a blanket “no pets” policy without properly considering the individual circumstances could amount to disability discrimination or a failure to make reasonable adjustments. Each letter supports the owner’s request but does not independently create legal status or guarantee access, as every case must be assessed individually and specialist transport or safety rules may apply.